WorkForce management solutions

optimize your workforce

Optimize your contact center workforce with WFM solutions from BPS International BV

Our Process

Analyse your specific NEEDS

find the right solution

Improve your organization

Achieve all your goals

Our products


WorkForce Management (WFM) is the process where the right person is available with the right skills, at the right place, and at the right moment, regardless of the way customer contact occurs, thus ensuring your kpi's and keeping your customer satisfaction at the highest level.

With the right WorkForce Management tool you will improve your employee satisfaction as well as your customer satisfaction whilst lowering your operational costs and maintaining or even improving your kpi's.
BPS International logo

efficiency with wfm

When using WFM in the right way on average efficiency can be achieved in the area’s of

Lower absence
Less shrinkage
Higher productivity
Reduction in administrative hours
0 %
BPS International Workforce Management

Get out of your

Comfort Zone

BPS International offers different WFM solutions for contact centers. Together with you we will determine which product is the best for your organization in order to get the best ROI possible.

Keep in Touch!

    BPS International BV

    Stökskesweg 11
    5571 TJ Bergeijk
    The Netherlands

    +31 (0) 497 550260